Refund policy
Return & Refund Policy
AtΒ Trendy Tech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.
Returns
You may return eligible items within 30 days of receiving your order.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include all accessories, manuals, and components.
- Be accompanied by proof of purchase.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse or improper handling.
- Items showing signs of use or alteration.
- Products returned without original packaging or accessories.
- Clearance or final sale items (if applicable).
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5β10 business days, depending on your payment provider.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.
Exchanges
We replace items only if they are defective or damaged. If you need an exchange, please contact our support team.
Return Shipping
If the return is due to our error (wrong or defective item), we will cover the return shipping costs.
For all other returns, customers are responsible for return shipping costs.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Trendy Tech
Email: chenenterprise.eu@gmail.com
Address: Calle Lope de Vega 13, 46910, Valencia, Spain