Refund policy

Return & Refund Policy

AtΒ Trendy Tech, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return, the item must:

  • Be unused and in its original condition.
  • Be returned in its original packaging.
  • Include all accessories, manuals, and components.
  • Be accompanied by proof of purchase.

Non-Returnable Items

The following items cannot be returned:

  • Products damaged due to misuse or improper handling.
  • Items showing signs of use or alteration.
  • Products returned without original packaging or accessories.
  • Clearance or final sale items (if applicable).

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging.

Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact our support team.

Return Shipping

If the return is due to our error (wrong or defective item), we will cover the return shipping costs.

For all other returns, customers are responsible for return shipping costs.

Contact Us

If you have any questions about our Return & Refund Policy, please contact us:

Trendy Tech

Email: chenenterprise.eu@gmail.com

Address: Calle Lope de Vega 13, 46910, Valencia, Spain